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Subscriptions for the 2025 season have now opened.

The service costs £37.50 with collections beginning between the 8 and 18 of April (depending on your location) and will run up until the end of October

Please note: You will need to subscribe and pay for green waste collections every year.

Subscribe to the garden waste collection service

If you need help with your subscription, please phone our Customer Contact Centre on 0191 427 7000.

Make sure you have enough green wheelie bins

Subscribing to the service does not include the delivery of a green wheelie bin.

You will also need to  if:

• You don't already have a green wheelie bin at your property
• You are paying to have more than one green bin collected, and you need extra green wheelie bins for these collections

What happens after you subscribe

You will get a subscription pack through the post, which will include a letter and sticker(s) for your garden waste bin(s).

Collection dates will no longer be sent out in subscription packs but can be found at bin collection dates.

You can see your collection dates and print off a collection calendar.

If you don't have a printer, the customer service reception team at South Shields Town Hall or Jarrow Town Hall (only on Mondays, Wednesdays and Fridays 10am to 3pm) will print this for you.

If you subscribe before the 14 February, you will receive your pack by early March.

If you subscribe after 14 February, you will receive your pack within 15 working days.

Your property will also be added to our collection list within 15 working days.

Bin sticker

Your bin must display a sticker. 

Please write your house number and address on the sticker in permanent marker.

Place it on the back of your garden waste bin under the handles, where it is easily visible to the crew.

Please do not photocopy or duplicate stickers. Stickers must be placed on the bin as they are and should not be altered.

If you need a new sticker, please call us on 0191 427 7000.