Â鶹ÊÓƵ

Public health news: June 2024

Support with internet access and data

If you claim certain benefits you may be able to access cheaper broadband and phone packages. Ofcom is encouraging companies to help customers on low incomes. Current prices range from £10 to £20. If you or someone in your household claims Universal Credit, you could switch to any of the tariffs available.

Visit the  website for more information.

Computers and free internet

There are free computers and internet access at South Tyneside libraries. The libraries are at:

• Cleadon Park
• The Word, South Shields
• Jarrow Focus
• Hebburn Central

All you need to bring with you is your library card. If you don't have a library card, it is very easy to join. 

For more information, see Â鶹ÊÓƵ Libraries: Computer and internet access.

Free data

The Good Things Foundation Data Bank is a free service to provide sim cards and data to residents in need. 

They also run a device service to provide free equipment. 

To find out more, see .

Internet safety

The internet is a fantastic tool with so many possibilities. It is however, essential to stay safe online for both adults and children. Some useful websites with tips and advice include:

Digital switch over extension

The deadline date for the digital transformation of phone networks from analogue to digital systems has been extended 31 January 2027.

As the transformation of Openreach's phone networks continues, the reliability of analogue systems over digital phone lines is decreasing. This emphasises the urgency of moving to reliable digital solutions sooner rather than later.

The risks of delaying this move include increased failed call rates which could have serious consequences, especially for vulnerable populations.