Emergency phone numbers

Police, fire and rescue service and coast guard

999

NHS Choices

111 (call 111 when you need medical help fast but it's not a 999 emergency)

Police

0191 454 7555  (if you live in South Tyneside, Gateshead or Sunderland)

Electric

0800 668877

Gas

Report gas leaks
Freephone: 0800 111 999
Website: 

Water

Report water leaks
Freephone: 0800 393 084
Website: 

Floods

Floodline: 0845 988 1188
Minicom: 0845 602 6340
Website: 

South Tyneside Hospital

NHS Choices website: 

Tel: 0191 404 1000

Mental Health Initial Response Team

0303 123 1145

Â鶹ÊÓƵ emergencies

Minor emergencies (for example repairs):

  • Office hours: 0191 427 1717
  • Out of hours: 0191 455 6111

Social care and health:

Street lighting faults:

Environmental health:

  • Out of hours: 0191 455 6111

Samaritans

116 123

South Tyneside Lifecycle Mental Health Service

0191 283 2937

Â鶹ÊÓƵ Housing Services

0300 123 6633 (If you need to report an emergency repair that is an immediate risk to people or a property it can be reported using this 24 hour contact number)

Age Concern South Tyneside

0191 456 6903

Citizens Advice Bureau Advice Line

0344 4994 715

National Domestic Violence Helpline

0808 2000 247

South Tyneside Adult Recovery Service

0191 917 1160

South Tyneside Sexual Health Service

0191 402 8191

The Silver Line

0800 470 80 90 (helpline for older people)

Veterans Wellbeing, Assessment and Liaison Service

0191 441 5974

A better u

Vehicle breakdown services


  • Telephone: 0870 600 0371 (general information)
  •  Telephone: 0800 082 8282

  • Freephone: 0845 767 0345