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You can make your complaint:

• Online using our Complaints form
• In person at South Shields Town Hall (Customer Service Centre) or Jarrow Town Hall (Customer Service Centre)
• By telephone on 0191 427 7000
• By letter to Â鶹ÊÓƵ, Town Hall & Civic Offices, Westoe Road, South Shields, Tyne & Wear, NE33 2RL

You can also seek help from our Customer Advocates Service to make your complaint. You can contact them on 0191 424 6028 or by emailing complaints@southtyneside.gov.uk.

Make a complaint online

You can make a complaint online:

Leave a complaint